If this item is not in stock, it will be made to order . In this case, please allow 2-3 weeks for production.
All SpiralEyez items are made using fabric-friendly, permanent inks that are designed to be washer-safe. Specific care instructions will vary based on the material of the garment itself, which will always be different as the SpiralEyez collection features vintage and secondhand clothing of varying materials. We always try to include specific care instructions in the product details of each item on the site.
If you ever have questions, email us at email@example.com !
Hoodies & Crewnecks: Turn inside out, wash on cold cycle. Can machine dry on low or hang dry to avoid shrinkage.
Tees: Turn inside out, wash on cold cycle. Can machine dry on low.
Jackets: Depends on the material. Dry cleaning is always safe. You may just need a quick spot-clean (best for leather and suede, sometimes denim) or wash by hand (again, depending on the material).
Dress shirts: Dry clean.
Socks: washer & dryer friendly
All items are shipped via USPS. Unless specifically requested, they will ship Parcel Select Ground, or Priority for larger items. Rates start at $3.95 and go up based on weight.
Have a specific question? Feel free to contact us here.
Custom orders are not returnable. We’ll be sure to communicate exactly what the plan is and be on the same page before we start! We typically ask for a 50% deposit to get started, and the remaining 50% is due upon shipment or delivery.
Any readymade items (tees & sweaters) can be exchanged or returned for store credit only, if requested within 10 days of receipt. All of our products are embellished by hand and often made to order, so our goal is to minimize the chance of returns to also lower our carbon footprint from shipments. It’s important to us to answer all of your questions before ordering to ensure you get the product that’s right for you!
Since the majority of our items are vintage, the sizing is bound to vary. As a guide, here are two photos to show you how I measure each jacket. Width at the armpits, and length from the top button/collar down to the bottom hem.
For our sweaters and t-shirts, we use Bella + Canvas, an eco-friendly company based in Los Angeles who save hundreds of gallons of water in creating each t-shirt (compared to fast-fashion companies). Here are their sizing charts: