All items are shipped via USPS. Unless specifically requested, they will ship Parcel Select Ground, or Priority for larger items. Rates start at $3.95 and go up based on weight.
Have a specific question? Feel free to contact us here.
Custom orders are not returnable. We’ll be sure to communicate exactly what the plan is and be on the same page before we start! We typically ask for a 50% deposit to get started, and the remaining 50% is due upon shipment or delivery.
Any readymade items (tees & sweaters) can be exchanged or returned for store credit only, if requested within 10 days of receipt. All of our products are embellished by hand and often made to order, so our goal is to minimize the chance of returns to also lower our carbon footprint from shipments. It’s important to us to answer all of your questions before ordering to ensure you get the product that’s right for you!